Help Desk

2008-08-15


Table of Contents

1.0 Introduction
2.0 Frequently Asked Questions
2.1 What is the URL of the Homebase?
2.2 Is the Homebase available to the public all the time?
2.3 How do I get my username and password for the Homebase?
2.4 How do I get my project registered in the Homebase?
2.5 How long does it take for the project to be created in the Homebase?
2.6 Who should I contact if I have further questions related to the Homebase?
2.7 Is there a tutorial on how to get started with the Homebase?
2.8 Why do I need a new user account for the HL7 SVN Repository?
2.9 How do I request an SVN Account?
2.10 How can I access the HL7 SVN Repository?
2.11 Is there an expiration date for my SVN account?
2.12 Does the Homebase support anonymous postings?
2.13 Is there a listserv that I need to subscribe to in order to receive bug postings?

1.0 Introduction

The Homebase HelpDesk is intended to provide general support for individuals wanting to use the HL7 Project Homebase, also known as the Homebase. It is your primary point of contact for any technical questions related to the use of the Homebase. The Homebase runs on computer resources owned by the UNLV (University of Nevada Las Vegas) and is operated by the National Supercomputing Center for Energy and the Environment (NSCEE). The Homebase site is intended to:

2.0 Frequently Asked Questions

2.1 What is the URL of the Homebase?

2.2 Is the Homebase available to the public all the time?

  • Yes. The Homebase is available to the public most of the time. However it is important to note that maintenance inspections are performed on all NSCEE equipment between 5:00am and 8:00am PDT each Thursday. Some NSCEE resources may be unavailable during this time.

2.3 How do I get my username and password for the Homebase?

  • You should send an email to: homebasecoordinator@hl7.org for further instructions.

2.4 How do I get my project registered in the Homebase?

2.5 How long does it take for the project to be created in the Homebase?

  • Usually, it takes about three (3) business days for the project to be created in the Homebase and the HL7 SVN repository.

2.6 Who should I contact if I have further questions related to the Homebase?

  • You can send an email to: homebasecoordinator@hl7.org or call the phone number: 902 877 0593

2.7 Is there a tutorial on how to get started with the Homebase?

  • Yes. The Tooling Work Group has produced a documentation called GForge for Dummies. You can download a copy from this Link.

2.8 Why do I need a new user account for the HL7 SVN Repository?

  • Your Homebase account only allows you to log on to the Homebase site. In order to make your source code/code base available in the HL7 SVN repository, you will need to commit it using your SVN account.

2.9 How do I request an SVN Account?

  • Your SVN account is usually created when you request a project in the Homebase. You will receive your SVN account information from the HL7 Tooling Administrator.

2.10 How can I access the HL7 SVN Repository?

  • You can access the HL7 SVN repository using Eclipse or Rational Software Modeler. You can also access the SVN via other Subversion Clients (e.g. TortoiseSVN or Subclipse).

2.11 Is there an expiration date for my SVN account?

  • There is no expiration date for your SVN account.

2.12 Does the Homebase support anonymous postings?

  • No. The Homebase is configured to disallow anonymous postings. You must be a registered user before you can submit postings.

2.13 Is there a listserv that I need to subscribe to in order to receive bug postings?

  • Yes. With the exception of Work Group projects, all projects registered in the Homebase are configured to use the generic listserv: homebase@lists.hl7.org for tracking purposes. Users subscribed to this listserv would be able to receive all updates and submissions of Bugs, Support Requests and/or Feature Requests. Work Group projects are configured to use their assigned/default listservs.